Frequently Asked Questions

General

  • Kylee Social is a full-service Social Media Management Agency offering a range of services including:

    • Social Media Strategy

    • Short form/Long form video content

    • Content Creation

    • Paid Ads (Social Media)

    • Social Media Training (For Businesses & Teams)

    • Social Media Management

    Along with our Social Media services, our team comes equipped to handle your creative needs with graphic design and video editing capabilities

  • We are a fully remote team capable of serving clients in any location within the United States as well as international. Our team is centrally located in Pennsylvania and New York.

  • We’ve worked with clients of all sizes; influencers, non-profits, small business, large corporations, and fortune-backed start ups, conferences and more. However, we primarily serve large businesses and content creators.

  • We are not an industry-specific media agency and have experience working within a range of industries. From healthcare, interior design, CPG, service-based, agency and more, we support all businesses in elevating their social presence.

    Book a call or shoot us an email to find out more information about our current clients and to see if we’re the perfect social partner for you.

  • No problem at all! That’s what our discovery calls are for! Here, you can tell us about your business, what your current struggles and roadblocks are, what you’re looking for in social or a social partner, and most importantly get to know our team and get a better understanding if we’re the perfect fit for you. Book a call here

Social Media Management

  • When it comes to social, we’ve got the experience and the skillset to do it all. But our strengths lie in all things video, and we have a real passion for short form in particular.

  • Our Full-Service Social Management is all about taking the reins of your social media for you so you can focus on your core business. Here's a better idea of what it entails exactly:

    • Custom Strategy: We'll craft a strategy that's tailored to your unique needs, including everything from voice and tone to content channels and posting frequency.

    • Content Creation & Management: From leveraging existing content to creating fresh, engaging posts, we'll handle it all. This includes building and optimizing newer algorithms like TikTok or YouTube Shorts.

    • Ongoing Research & Optimization: We're not just setting and forgetting; we'll continually test, tweak, and refine your content strategy, keeping everything fresh and aligned with your goals and on par with what performs best.

    • Unlimited Support: You'll have our full attention during business hours (9 a.m. - 5 p.m. EST), with access to our in-house design and editing team for all your graphics and video needs.

    • Content Creation & Ideation: We'll strategize content ideas based on industry keywords and trending topics for you to shoot for social-first content, with access to our video editor to turn that content around for final posting on social. This also includes any additional content strategy support needed for attending special events.

    Think of our Full-Service Social Management package as your one-stop shop for everything social media. We'll be your dedicated social team, handling the daily tasks of content creation, scheduling, engagement, and more.

  • We have experience managing all social platforms including;

    • Facebook

    • Instagram

    • TikTok

    • YouTube

    • LinkedIn

    • Threads

    • Twitter

  • It all depends on a couple of things; what type of service you are looking for, the size of your social accounts, and what type of package suits your needs. We dive into these details on a discovery call and from there can best determine who from our team will drive your business across the finish line.

  • We offer 2 options for content creation:

    Option 1 - We come to you: Dependent on your business needs and the capabilities of you/your team, we are happy to arrange content shoots on location. From DC to Kentucky, California to New York, we’ve helped our clients create and capture content all across the U.S.

    These types of shoots are pre-scheduled and typically a full day (we bank a bunch of video content to hold you over for a decent amount of time) and can be recurrent based on your needs.

    Option 2 - Content Support: We offer virtual support for content creation for our savviest clients who are comfortable self-shooting. We receive your raw files from anywhere in the world and edit that content into final social ready assets.

    And if you need just one-off content for a specific event, campaign, or just to get your content bucket filled we offer a la carte options.

  • We’re a best fit for businesses and teams looking to work with an agency who develops strategy from a custom-fit approach and those:

    ⚡ Looking for a creative professional team to apply data-backed and tested strategy to your social media

    ⚡ Looking to align social media goals that compliment your business goals

    ⚡ Down to test content and adapt strategy when needed

    ⚡ Willing to see social media as a community-building tool first and a sales tool second

    We’re not a great fit if you…

    • Aren’t willing to take risks and get curious with your organic social media strategy

    • Believe in quantity over quality when it comes to creating content

    • Think social media is only valuable to drive sales (it's so much more than that)

    • Are looking for a cookie cutter approach to strategy that never changes and has nothing to do with you or your industry

Social Media Training

  • We love these (and so do businesses)! We lead team-wide or business-wide live trainings to teach you and your team the ins and outs of social. Choose from our training catalogue of topics or have us develop a custom training specifically for your business or team’s social needs. From Sale’s teams to content creation, basics and beyond, we have a training for every level of experience and can custom create trainings based on your team’s needs. Learn more here

  • We designed these trainings for business and teams of all sizes looking to gain a deeper understanding on various aspects of social media; from strategy and ideation to hands-on creation and working knowledge of platforms. Whether your goal is to manage social in-house or simply invest in your team’s abilities and skillset to communicate and collaborate with your contracted social support, trainings offer a versatile solution for keeping your employees up to date with the latest social has to offer.

  • Our social media trainings are delivered live and include a combination of presentation, hands-on, discussion, tutorials, group work, and activities to provide the best possible learning experience for all. We offer both in-person (location dependent) and virtual options so you can learn from anywhere. Curious if we travel to your location? Book a call to discuss!

  • Our trainings are built to suit, so who you want involved is up to you! We’ve led trainings for businesses and teams of all sizes from as little as 3 to larger groups of 20+.